PDD

Mission, vision, objectives, citizen charter

Vision: “Customer Satisfaction through service excellence”

Mission:

·         To provide reliable and quality power at a competitive cost.

·         To reach global standards in reducing distribution losses.

Core Values:

·         Customer satisfaction.

·         Participative work culture.

·         Pride of belongingness.

·         Excellence.

·         Being ethically and socially responsive.

Organisational /Functional setup and directory

Organizational structure

Constitutional, legal and administrative frameworks

Plans, programmes, schemes and projects

IPDS, PMDP, DDUJGY for augmentation/creation of new assets hence increasing capacity of receiving stations and substation implemented by project wing Srinagar Left.

Barbed wire scheme:

Strengthening of HT/LT network.

Services offered

·         Delivers power to valley.

·         Online/Offline service   connections are available.

·         Online payment of bills using billsahuliyat.jkpdd.net, JK Bank Mpay.

·         Control rooms established at district level for addressing grievances of general public.

·         e-customer care centre (24*7 call centre) 6006613056/57/58/59/60

Publications and reports

KPDCL Reports

Feedback

edbudgam@gmail.com

Twitter account “Electric Division Budgam”

http://kpdcl.jkpdd.net/feedback.aspx

Notice Board

FAQ and Help

edbudgam@gmail.com

 Twitter account “Electric Division Budgam”

Personnel

·         Executive Engineer.

·         Assistant Executive Engineers.

·         Assistant Engineers.

·         Junior Engineers.

·         Technician I/II/III/LM.

·         Ministerial/Executive staff.